Welcome to SHEIN STORE

At SHEIN STORE, we’re committed to supporting you through every stage of your maternity journey. Our terms and conditions are designed to create a transparent, comfortable, and secure shopping experience that matches the care we put into designing our maternity wear.

1. Acceptance of Terms

By accessing and using maternitydressesco.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

2. User Responsibilities

Account Information

  • Provide accurate, current, and complete information during registration and checkout
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account

Website Usage

  • Use the website for lawful purposes only
  • Do not attempt to interfere with website functionality
  • Provide truthful information in all communications
  • Respect intellectual property rights
Important: Users are responsible for ensuring their shipping address is correct and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by customers.

3. Products and Services

Maternity Wear Collection

Our carefully curated collection includes:

  • Maternity Beachwear
  • Maternity Blouses and Tops
  • Maternity Bottoms, Pants, and Jeans
  • Maternity Denim Overalls & Jumpsuits
  • Maternity Dresses and Skirts
  • Maternity Leggings
  • Maternity T-shirts, Tanks & Camis
  • Maternity Two-piece Suits

Product Information

  • We strive for accurate product descriptions and images
  • Colors may vary slightly due to monitor settings
  • Sizing charts are provided to help you select the perfect fit
  • All items are designed specifically for maternity comfort

4. Ordering and Payment

Order Process

  • Orders are processed within 1-2 business days after payment confirmation
  • You will receive order confirmation and tracking information via email
  • We reserve the right to cancel orders in case of pricing errors or stock issues

Accepted Payment Methods

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping Information

Shipping Method Delivery Time Cost Carrier
Standard Shipping 10-15 business days after dispatch $12.95 DHL or FedEx
Free Shipping 15-25 business days after dispatch Free (orders over $50) EMS
Note: We ship globally, excluding some Asian countries and remote areas. Delivery times may vary depending on your location and customs processing.

5. Returns and Exchanges

Return Policy Summary

  • Return Window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed, with original tags attached
  • Processing Time: 5-7 business days after we receive your return
  • Return Shipping: Customer responsibility (except for defective items)

Non-Returnable Items

To ensure hygiene and quality standards, the following cannot be returned:

  • Maternity Leggings (due to intimate nature and stretch fabric testing)
  • Maternity Tank & Camis (intimate wear category)
  • Final sale items (clearly marked at purchase)
  • Personalized or custom-made items
  • Items without original tags or packaging

Refund Processing

Payment Method Refund Timeline
Credit/Debit Cards (Visa, MasterCard, JCB) 5-10 business days
PayPal 3-5 business days

6. Intellectual Property

Ownership Rights

  • All website content, including logos, text, images, and designs, is property of SHEIN STORE
  • You may not reproduce, distribute, or create derivative works without permission
  • Product designs are protected by copyright and trademark laws

User-Generated Content

  • By submitting reviews or photos, you grant us permission to use them for marketing
  • You retain ownership but provide us a license to display your content
  • Content must not violate third-party rights or contain inappropriate material

7. Liability Limitations

General Limitations

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the purchase price of your order
  • We are not responsible for delays caused by carriers or customs

Product Use

  • Products are designed for maternity wear comfort and style
  • Follow care instructions to maintain product quality
  • We are not liable for allergic reactions to materials (known allergies should be checked against product descriptions)
Consumer Rights: These limitations do not affect your statutory rights as a consumer under Australian Consumer Law.

8. Privacy and Data Protection

We value your privacy during this special time. Our Privacy Policy outlines how we collect, use, and protect your personal information. We implement appropriate security measures to safeguard your data.

Information We Collect

  • Personal details for order processing and shipping
  • Payment information (processed securely through our payment partners)
  • Communication history for customer service purposes

9. Governing Law and Dispute Resolution

  • These terms are governed by the laws of Australia
  • Disputes will be resolved in the courts of Queensland, Australia
  • We encourage contacting customer service first to resolve any issues amicably

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms. Significant changes will be communicated to registered users.

Contact Information

We’re here to support you during this special time. Please contact us with any questions:

  • Email: [email protected]
  • Response Time: Within 24 hours on business days
  • Business Hours: Monday-Friday, 9:00 AM – 5:00 PM AEST
  • Company Address: 85 Banksia Court, MAGNETIC ISLAND, AU 4819

 SHEIN STORE – Comfort and Style for Your Maternity Journey